Consumer Tools

Digital lending experiences, delivered

CreditLogic offers an amazing customer journey by simplifying the lending process

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Simplify your customer’s loan journey

Personalised

Provide a highly personalised experience from enquiry to close. Empower your customers with an intuitive digital application which can be completed in minutes with data pre-populated.

Digital First

Provide instant, responsive and consistent experiences across all customer channels.

Interactive

Enable consumers and loan officers interact in real time through the loan life cycle.

Capture customer leads easily

Data First

Dynamic digital loan applications ensure customer requirements are personalised to loan purpose and applicant profile. Applications consume data directly from source saving the applicant valuable time and effort.

Multi-party applications

Unique and secure access for each party to edit and approve data, track status, and digitally execute loan documents.

Convenience

Navigate the loan process at convenience, in any distribution channel, on any device, and in any order. Credit Logic gives you a full suite of digital alerts and keeps all parties notified during the process.

Simplifying the application process

Instant

Meet the expectations of today’s consumer with instant and responsive lending services.  From real-time product quotes, to automated credit decisioning and loan documentation.

Intuitive

Empower the consumer with a simple application process and a curated loan journey to completion.

Accessible

The CreditLogic platform enables customers across all channels and across all digital devices.

Connect to your customers

Co-browsing

Help applicants navigate the process with agents able to see the applicants screens by sharing screens and assisting and / or completing on the customers behalf.

Documentation exchange

Consumer and agent documentation exchange enabling each party to exchange documentation and notes which encrypted and securely processed.

Real time messaging

Open two-way communication between the agent and applicant using real time messaging.

“Our partnership with CreditLogic is an important milestone on our journey to making PTSB the best-in-class retail and SME bank for Irish consumers. Our new digital-first mortgage experience has received exceptional feedback from both our customers and colleagues.”

TOM HAYES, CTO OF PERMANENT TSB

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